Overall Satisfaction with Zoho CRM
As the name implies it applies to all our needs for customer relationship management. From marketing automation to client invoicing and books. This system helps by combining all these needs into one platform. It is modular based so some integration is needed between the modules, but it's fairly user-friendly and support is good for the price.
- Customer relationship management.
- Marketing automation.
- Reporting.
- Invoicing and books.
- Integrations.
- Support.
- New features.
- Increased sales.
- Increased efficiency.
- Time savings.
Similar functionality. Salesforce is a little cleaner and easier to navigate, but it's much more expensive.
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
I wasn't involved with the implementation phase
Would you buy Zoho CRM again?
Yes