Teamviewer is for the non-tech savvy people to remotely access PC's from anywhere in the world.
December 31, 2021

Teamviewer is for the non-tech savvy people to remotely access PC's from anywhere in the world.

Mario Alonzo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

We use Teamviewer almost every day to view our customers' front end for their Building Automation and Fire Alarm systems.
  • Easy for non-computer savvy people to use.
  • Allows multiple users to view one PC simultaneously.
  • Shows the name of the person who is logged in.
  • Transfer Data between PC's.
  • When 2 people are logged in at the same time, you end up fighting for control. Instead, you can request control and only have one person with control at a time.
  • It definitely saved both our company and our customers some money by not having to physically be on-site to troubleshoot problems.
TeamViewer is much easier to use than Zoom and Teams.

Do you think TeamViewer delivers good value for the price?

Not sure

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TeamViewer go as expected?

I wasn't involved with the implementation phase

Would you buy TeamViewer again?

Yes

There are many times when customers call and request to be onsite to troubleshoot and fix a problem. Instead of physically being onsite, our techs use TeamViewer to remote in and fix the problem remotely.
We have not used any of these security features, that I'm aware of.
It is well suited to use from home when you need to log into your work PC and not have to drive there. The transferring of data between PCs can be a little easier to use, in my opinion.

TeamViewer Feature Ratings

Screen sharing
10
File transfer
7
Instant message
10
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
10
Initiate remote control from mobile
10
Remote management of servers & workstations
10
Centralized management dashboard
Not Rated
Session record
Not Rated
Multi-platform remote control
Not Rated