Echobox has helped us increase engagement on Facebook and Twitter
January 20, 2022

Echobox has helped us increase engagement on Facebook and Twitter

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Echobox

As a regional publisher of local news, I find Echobox to be very useful for delivering our content on the right social platforms at the right times for optimal audience engagement. They are helpful, and do a great job of staying on top of the algorithms that drive engagement on the various social platforms.
  • Their autofeed makes scheduling content across platforms easy.
  • They do a good job of scheduling automatically to optimize engagement results.
  • It is easy to set up and use.
  • I wish their analytics fed directly into Data Studio.
  • You have to get analytics data pulls emailed to you.
  • Autofeed for publishing
  • Analytics
  • Optimization of the social media platforms' algorithms
  • Echobox helped us achieve double digit growth in several key metrics, giving us better exposure.
  • Echobox helped us turn increased exposure into a 7% year-over-year increase in Facebook engagement.
  • Our Twitter engagement increased 125% year over year since implementing Echobox.
I'm not really comfortable comparing Echobox to other vendors I have not used. That said, Echobox's ease of use and an accessible client team drove our decision to select and stay with Echobox. We have been with them several years now and do not have any intentions of shopping for another vendor because we are pleased with the results they are delivering and their service.

Do you think Echobox Social delivers good value for the price?

Yes

Are you happy with Echobox Social's feature set?

Yes

Did Echobox Social live up to sales and marketing promises?

Yes

Did implementation of Echobox Social go as expected?

Yes

Would you buy Echobox Social again?

Yes

Echobox is especially well-suited for organizations that do not have a lot of manpower to throw at managing their social content publishing and to optimize the results. It can be of great use to publishers who are looking for help in automating a lot of this and getting better results than they probably currently enjoy.