Great Fit for Large Market-Driven Orgs Looking to Accelerate Speed to Market Without Heavy IT Dependence
January 26, 2022

Great Fit for Large Market-Driven Orgs Looking to Accelerate Speed to Market Without Heavy IT Dependence

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Crownpeak DXP

Crownpeak DXM provides complex organizations and their non-IT business leaders with a scalable "turnkey" platform (decoupled CMS, hosting, CDN, etc..) that accelerates go-to-market launches of websites, extranets, digital products, and other content-intensive digital tools. The product addresses the following: GTM Speed [faster to deploy particularly when compared to monolithic, all integrated DX platforms] Commercial flexibility [affordable subscription price with the ability to purchase through AWS Marketplace and include hosting reduces project delay risks associated with having to procure from multiple vendors] Reduction in tech debt and IT risk [implementations and digital operations can be independent of core IT and specialized scarce resources] Business autonomy [Crownpeak often co-exists IT-intensive CMS platforms. Divisions in large orgs benefit from using Crownpeak as a complementary cloud-native solution that more easily responds to quickly changing market needs]
  • Headless architecture option
  • Address performance and scale concerns in regulated industries
  • Integrations with lead gen, 3rd party data, and transactional systems
  • Service level agreement options
  • Clearer product direction regarding onsite search
  • Quick start kits (where a client can accelerate a POC)
  • Accessibility, privacy integration of other Crownpeak tools
  • Reduced reliance on IT resources + business independence
  • Reduced accessibility issues and risk reduction of brand issues
  • Increased ability to quickly respond to market changes (e.g. pandemic communications site)
  • Cost savings associated with reduction in IT chargebacks and on-premise tech
Easier to procure all aspects of DX including hosting and rapidly implement Lower total cost of ownership Independence from internal IT

Do you think Crownpeak CMS delivers good value for the price?

Yes

Are you happy with Crownpeak CMS's feature set?

Yes

Did Crownpeak CMS live up to sales and marketing promises?

Yes

Did implementation of Crownpeak CMS go as expected?

Yes

Would you buy Crownpeak CMS again?

Yes

With several acquisitions recently, there have been some staff changes and internal mobility.
Crownpeak is very easy once you have invested some time in the system. That said, new users may benefit from a simpler experience with more tooltips.
Crownpeak DXM is a great headless option for large, complex organizations that need more bundled capabilities like hosting, as an example, under a flexible vendor umbrella.

Crownpeak CMS Feature Ratings

WYSIWYG editor
8
Code quality / cleanliness
9
Admin section
8
Page templates
9
Mobile optimization / responsive design
9
Publishing workflow
9
Form generator
9
Content taxonomy
9
SEO support
9
Bulk management
10
Availability / breadth of extensions
10
API
9
Internationalization / multi-language
9
Role-based user permissions
10