Superior Payroll Service
January 27, 2022

Superior Payroll Service

Robert Kotowich, CPP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use Paycom for payroll and human resources. Paycom is very user-friendly and easy to navigate for me and our staff members. We use it for payroll, new hire onboarding, open enrollment, and performance tracking.
  • Payroll
  • Benefits
  • Reporting
  • Functionality
  • Time & Attendance Data
  • Real Time PTO Accruals
  • Scheduling
  • Saved Time
  • Easy to Use
  • Reduced Costs
I worked for ADP for 15 years and I must admit that Paycom is superior. The fact that everything I need is on a single website is a real game-changer. Paycom's simplicity is its greatest asset. Creating custom reports is a breeze and I always have confidence that the data is accurate.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycom's greatest asset is its simplicity of use. Employees can make their own changes and access their data in real-time. Everything is on a single website so there is no need to import or export data between multiple websites which is common with many other payroll service providers. We have a lot of shift differentials and it took some time to set them up, but they are now working perfectly. I also like how easy it is to upload our general ledger data to our accounting software.

Paycom Feature Ratings

Employee demographic data
9
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
8
Pay calculation
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
8
Approval workflow
8
Balance details
8
Annual carry-forward and encashment
8
View and generate pay and benefit information
9
Update personal information
9
View job history
8
View company policy documentation
7
Employee recognition
7
Report builder
9
Pre-built reports
9
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
New hire portal
8
Manager tracking tools
8
Individual goal setting
8
Performance tracking
8
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated