8x8 will make your VOIP headaches go away!
Updated May 19, 2015
8x8 will make your VOIP headaches go away!
Score 10 out of 10
Vetted Review
Verified User
Software Version
3.6.600
Overall Satisfaction with 8x8
8x8 is used across our entire company of 400+ people. In the past, setting up voip phones was a pain due to the limitation of a physical phone and the dependency of our physical Cisco PBX system. Now, we can elastically and dynamically issue new accounts for users without setting up a physical phone thanks to Virtual Office. In addition, we do not have to host a physical PBX voip system which is a huge plus when we're a fast cloud company.
- Virtual office is great! Users can use the application on their laptop or cell phones at any given time as long as they have internet connection.
- Less IT ticket request since there are hardly any problems with Virtual Office.
- Faxing is great too since users can have their own fax number and have it delivered to their emails.
- 8x8 quality is great but once in awhile we'll get a complain about the quality for a few accounts.
- 8x8's Virtual Office UI is starting to get better so please keep it up! In the past, the UI wasn't very friendly.
- IT admins love the system because it takes them less than 1 minute to setup a new Virtual Office account.
- Flashing a VOIP phone to work with 8x8 is also pretty simple which makes it efficient for IT.
8x8 had a really good pricing plan and also a good project manager. I worked with Beverly Pride from 8x8 and she made it very easy for our company to deploy 8x8. Also the different functionalities of 8x8 really got our attention.