Thank you for providing us with this excellent service
June 11, 2022
Thank you for providing us with this excellent service
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 Contact Center
We use it to take incoming claim calls. It addresses our need to be able to communicate with our callers. We use it to communicate amongst ourselves as well.
- Allows for easy communication between callers and our department
- Allows for easy communication internally
- I've noticed the system occasionally will struggle to work. Possibly just improving and updating the system it runs on so it is easier for the program to run.
- Easy of answering calls.
- Positive is that it is super easy to use when it comes to managing calls.
Do you think 8x8 Contact Center delivers good value for the price?
Yes
Are you happy with 8x8 Contact Center's feature set?
Yes
Did 8x8 Contact Center live up to sales and marketing promises?
Yes
Did implementation of 8x8 Contact Center go as expected?
Yes
Would you buy 8x8 Contact Center again?
Yes