8x8 Contact Center Contact Center Killer!
Updated October 27, 2023
8x8 Contact Center Contact Center Killer!
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 Contact Center
I use it for all external and some internal communication both phone and text (sometimes fax). I use it to screen share especially.
- Phone
- Text
- Fax
- Call forwarding
- Voice Mail
- Cannot attach notes to the contacts.
- Cannot think of anything else.
- Phone
- Text
- Call forwarding
- Screen sharing
- Positive impact on communication costs.
- Saves on land line costs.
- Much less use of cell phone and its associated costs.
8x8 Contact Center does not database as well but is much better for communication with outside the organization contacts.
Do you think 8x8 Contact Center delivers good value for the price?
Yes
Are you happy with 8x8 Contact Center's feature set?
Yes
Did 8x8 Contact Center live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of 8x8 Contact Center go as expected?
I wasn't involved with the implementation phase
Would you buy 8x8 Contact Center again?
Yes