One and done
November 12, 2021

One and done

Charmaine Wynter | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with 8x8 X Series

8 x 8 [X Series] is being used company-wide. It is our sole communication source aside from in-person or online. We use 8 x 8 [X Series] daily in [the] office and remotely. All of our team members find 8 x 8 [X Series] easy to use and we have grown comfortable and familiar with the features; this makes for a fast and efficient process.
  • Telephone communication
  • Voicemail
  • Messages
  • Check voice mail
  • Control panel on phone
  • Menu button
  • Phone
  • Message
  • Voicemail
  • Less call drops
  • Less unanswered calls
  • More professional
  • AT&T Communications Outsourcing
I prefer 8 x 8 [X Series] for its ease of use. I like that 8 x 8 [X Series] offers real live support. I like that 8 x 8 [X Series] rarely sends emails or interruptions my business day with questionnaires or surveys like this one I appreciate not being forced to provide fifty-word feedback when 3 would do.

Do you think 8x8 X Series delivers good value for the price?


Are you happy with 8x8 X Series's feature set?


Did 8x8 X Series live up to sales and marketing promises?


Did implementation of 8x8 X Series go as expected?


Would you buy 8x8 X Series again?


I utilize my 8 x 8 [X Series] exclusively to communicate via phone to my clients. Everyone contact is initially via phone then later in person. My company does work internationally as well, so I love that out-of-state calls are just as clear as those I take initiated within the state of Texas, USA.

8x8 X Series Feature Ratings

Hosted PBX
Not Rated
User templates
Not Rated
Call reports
Directory of employee names
Answering rules
Call recording
Call park
Call screening
Message alerts
Video conferencing
Audio conferencing
Video screen sharing
Instant messaging
Mobile app for iOS
Mobile app for Android
Not Rated