Item: 8x8 Work
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

With 8X8 X Series you can connect across all devices, including history and contacts. Remote workers and field teams are now seamlessly connected in one safe and secure system. The mobile app works simultaneously in the background of my mobile phone, allowing me to keep personal and work calls and texts separate. I can even set business hours on the mobile app.

Pros and Cons

Fast and easy setup
Lots of training aids to help maximize full benefits of features
Voice quality is best I've experienced

Basic webinar wizard component
Enhanced lightening settings for video calls
Podcast settings for turning meetings into live & recorded podcasts

Most Important Features

Excellent software phone service
Text services
Video conferencing

Return on Investment

Fewer missed calls
Faster response times
More expedient video conference calls vs in-person meetings

Key Insights

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Other Software Used

Zoho CRM, Dropbox, Microsoft 365

Likelihood to Recommend

The quality is excellent and they always give you more features and value than necessary to stay competitive with other suppliers. 8X8 X Series has excellent learning and self-help support to allow you to advance at your pace. They are constantly coming out with new features, services and integrations. You get no feeling that they preparing a company to sell; they are building a company to lead the way.

Excellent Solution for Large and Small Organizations

Overall Satisfaction with 8x8 X Series