8x8 X Series Best out of 5 other phone systems we looked at!
October 02, 2022

8x8 X Series Best out of 5 other phone systems we looked at!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

We have 8x8 X Series X2 licenses, with both headsets and physical phones. We needed a new phone system to replace our very old Shortel PBX, along with 2 Panasonic systems at our remote sites. We went wanted an all in one cloud solution, that could work with Microsoft Teams.8x8 X Series fit that bill.
  • Phone Quality
  • Ease of Use
  • Setup was intuitive
  • Short term contracts (for trial basis)
  • Auto Attendants
  • Cell Phone Application
  • Easier to shut down now on short notice
  • Easier to work remote
  • No more on premise server to manage, or worry about.
8x8 X Series integrates with Teams, which we like.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Microsoft Teams, Navisite Productivity and Collaboration (Microsoft Office 365 and MDM), Salesforce CMS
Large organizations that have many locations, and employees that work from home, and/or outside the office.

8x8 Work Feature Ratings

Call reports
10
Directory of employee names
10
Call park
10
Message alerts
10
Audio conferencing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10