AMAZIING AND EFFCIENT.
December 18, 2022

AMAZIING AND EFFCIENT.

Janet Squillante | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

We use the phone system and the voicemail system.I think the 8x8 series has been very wonderful to the company and myself. Its been very useful and managing phone calls has been a total breeze. 8X8 series are an efficient company that we will continue using not just for our office but for other offices as well.
  • Managing phone calls are simple.
  • Efficient system.
  • Easy way to contact people.
  • Volume should be louder.
  • An easier way to delete old phone calls/voicemails.
  • Easier way to organize phone calls by month instead.
  • Efficient yet simple.
  • Best way to record voicemails.
  • Easier to manage.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

The 8x8 series has been wonderful not only to our company but to our coworkers now. It's a simple yet efficient way of contacting our clients to keep track of their appointments or schedule. Also, it tells us the time and day the client has tried to contact us as well.

8x8 Work Feature Ratings

Hosted PBX
9
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
Not Rated
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
10
Video screen sharing
Not Rated
Instant messaging
10
Mobile app for iOS
7
Mobile app for Android
Not Rated