Much needed for Employees on the go.
December 18, 2022
Much needed for Employees on the go.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
We use 8X* in our organization to support another platform. We love it because it can go with you. We have quite a few Insurance agents who work outside of the office remotely. This allows them to be in contact with the office as well as clients, and as our phone calls have to be recorded, this handles this for us as well. It also allows the agents to give out a secondary work number without giving out their personal cellphone number. Ever since adding 8X8, we've been able to handle our call volume as well as keep messages and retrieve messages on voicemail.
- Stores voicemail.
- Handles call volume.
- Mobile app.
- Can be used.
- Letting a caller ID show through.
- Positive impact the ability to handle call volume in peak call hours.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes