8x8 multi platform solutions
December 27, 2022
8x8 multi platform solutions
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
We use 8x8 as a telephony system for IB &OB calls. Best part of 8x8 is it provides application for desktop and mobile which I believe non of the other company provides. The call routing features is awesome with all GUI based which makes admin to create and modify call flow very easily. This is a great platform.
- Video and Audio conferencing
- Mobile application
- Messaging
- Disposition customisation with API Trigger
- API Integration
- CRM integration
- Having license as per the business requirements
- Features
- Functionalities
- Five9
Fax, landline, mobile option are the best features that provided by 8x8. Toll free number & DID Number inventory for customer, time to time training session for administrator free of cost. Call distribution ACD works great, auto attended functionalities, call forwarding from one channel to another, support multiple platforms for telephony.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes