Beginner user
December 21, 2022

Beginner user

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

We use it to communicate all the different departments within the organization and the different communities as well as mobile users.
Several users across the country that have to be grouped based on locations, departments, and functional units.
  • Overview of the system
  • Be concise
  • Good information
  • More detailed information.
  • Real life examples
  • more complex situations
  • Better communications
  • Improved mobility
Decision made by upper mgmnt

Do you think 8x8 Work delivers good value for the price?

Not sure

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of 8x8 Work go as expected?

I wasn't involved with the implementation phase

Would you buy 8x8 Work again?

Yes

8x8 Work Feature Ratings

Not Rated
Hosted PBX
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Answering rules
5
Call recording
5
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
5
Mobile app for Android
5