8x8 X Series Review - From the eyes of a reseller with 10+ years comms experience
February 08, 2023
8x8 X Series Review - From the eyes of a reseller with 10+ years comms experience
Score 9 out of 10
Vetted Review
Overall Satisfaction with 8x8 X Series
I am currently part of an organisation that resells the 8x8 X Series solution to a large number of clients. I find the solution on a whole very easy and easy to understand but also very intricate and complex due to its flexibility in the UC and Contact Centre space. The benefits of migrating to the cloud, especially with 8x8 X Series are tenfold and with the commercials available, its no wonder why they are named a leader in Gartner Magic Quadrant.
- Hybrid Working
- Contact Center Environment
- UCaaS
- Flexibility
- Cost Management
- Integration with more CRM's out of the box
- BYOD
- Lower TOC due to CAPEX rather than OPEX of a new PBX
- Mix and Match Licences rather than one licence fits all
- Unlimited calling plans across the globe
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
I wasn't involved with the implementation phase
Would you buy 8x8 Work again?
Yes