Easy access
October 16, 2019

Easy access

Arielle VanEck | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)

We use it as our main phone service - all incoming and outgoing calls between our 2 locations.
  • Love that we have a virtual assistant... press 1 for x location and press 2 for y location
  • We use the texting feature quite often to communicate with clients
  • Voicemail is easily accessible
  • Wish that we could receive incoming text to our main line.
  • Or have the text go to an email address but that clients can still text to our main line!
  • We enjoy it. We're able to have phones without an actual landline!
It's great because it eliminates [the need to have] an old school landline.
Love that I can typically chat and get assistance easily.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

It'd great for anyone...anyone on the go or that wants a phone line without the hassle of a service that forces them into a contract and installation fees.

8x8 Work Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
10