Great System with many perks for a bargain!
April 24, 2020

Great System with many perks for a bargain!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)

During a recent storm, we had an outage with our hardlined phone system that was going to be down for multiple weeks. With running a utility, we had to have phone systems up for our customer service as soon as possible. Our IT consultant quickly implemented this system and it worked great. We only used this on a temporary basis, but have intentions to completely switch over once our current contract expires.
  • Allows you to access phone system from anywhere.
  • App enhances phone operations from standard devices.
  • Affordable.
  • Dependent on Internet connection.
  • If we had kept, would quickly pay for itself.
This is our first dealings with a VoIP system.
Great! Allowed us to quickly get up and running in a matter of hours prior to having any dealings with them.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Very good system for anyone that is not tied down to a desk. This product allows you to receive and make calls from your "office" no matter where you are.

8x8 Work Feature Ratings

Not Rated
Hosted PBX
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated