8x8 review | TrustRadius

Use Cases and Deployment Scope

The whole office is using 8x8 X Series.

Pros and Cons

Mobile app
Admin
Software

Fax only allowed to one email
Only one user can fax using designated fax line

Return on Investment

Good
Still waiting for refund on phones
Less expensive than phone system

Support Rating

7

Support was not as helpful as I was told it would be to get questions answered after we were set up.

Key Insights

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Likelihood to Recommend

8x8 X Series for a small office is great, but not so much for a large office.