8x8 gets it done.
February 26, 2021

8x8 gets it done.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)

We use 8x8 X Series as our communications system. Used for inbound and outbound calling, video meetings, and messaging. It made communication as a remote workforce easy, reliable and affordable.
  • User friendly.
  • Admin Friendly.
  • Reliable.
  • Affordable.
  • Integration of overhead paging with paging on the phones.
  • Ability to control some users settings from admin portal.
  • Much cheaper than premise-based pbx.
8x8 X Series has all the functionality, and can be stripped down to x1 and when on price if needed.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Due to the levels of licensing, it's a fit for most businesses. Maybe the only exception I can think of is if they don't have reliable internet options.

8x8 Work Feature Ratings

User templates
10
Call reports
8
Video conferencing
8
Video screen sharing
7
Not Rated
Mobile app for Android
Not Rated