Great service - best bang for buck !
March 09, 2021
Great service - best bang for buck !
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)
Initially, when I joined the organization all of the reps were making phone calls to clients via cell phones. This was a costly expense to the company but also leads would not be answered due to reps no wanting to use their own cell phone. I implemented the use of 8x8 to reps who would be able to call their clients but also have a personal number + voicemail assistant. It has helped the company in many ways and the integration into our CRM is seamless. Highly recommend to others considering this type of service.
- Outbound calls
- Integration into the CRM
- Virtual voicemail
- App on cell phone is seamless
- Auto dialer
- More user friendly tools
- Easier access to customer support
- Increase productivity
- Better client experience
- Less expense
I have used 8x8 in my previous company of 4 years. Moving into the start world, 8x8 has been amazing. Although I have tried Mitel - I would stick with 8x8. The consistency of quality is amazing and very friendly for reps to plug and play
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes