LOVE 8X8! 5 STARS.
June 15, 2021
LOVE 8X8! 5 STARS.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)
We use the system for our entire organizations and help with inbound/outbound calls for In-Home Care.
- SUPER convenient on my mobile device.
- Messaging via I'm except there's no caller ID in texts 1:1s which gets confusing.
- LOVE the transferring options and listening in on others' calls to learn/training/development.
- It's super confusing when I'm texting someone and there's no caller ID associated with it and it's too many steps to create contacts for all my prospects and connections.
- Sometimes it's finicky with hold and transfer options.
- Voicemail, call triaging.
- 'DO NOT DISTURB' options and texting photos/attachments.
- POSITIVE has been it's super easy to triage calls to all employees.
I would use this over any other system.
Do you think 8x8 Work delivers good value for the price?
Not sure
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes