You won't get anything better than 8x8 [X Series] for a virtual office and VoIP
November 09, 2021

You won't get anything better than 8x8 [X Series] for a virtual office and VoIP

paul coyles | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with 8x8 X Series

Brilliant product, great clear lines, good customer and tech support. When I was experiencing latency due to bad internet signals, they helped me out.
  • Customer support
  • Great tech help
  • Ease of use for site and mobile system
  • My mobile won't ring when [receiving] incoming 8x8 virtual office calls.
  • Customer Support
  • Ease of use
  • Tech Support
  • Clear lines
  • It's allowed me to have an office set up in a rural location with poor internet signal.

Do you think 8x8 X Series delivers good value for the price?

Yes

Are you happy with 8x8 X Series's feature set?

Yes

Did 8x8 X Series live up to sales and marketing promises?

Yes

Did implementation of 8x8 X Series go as expected?

Yes

Would you buy 8x8 X Series again?

Yes

I can use my number and set up my number anywhere in the world, and having it as a mobile app is fantastic.

8x8 X Series Feature Ratings

Hosted PBX
Not Rated
User templates
Not Rated
Call reports
10
Directory of employee names
Not Rated
Answering rules
8
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
6