A2 Hosting - cheap web hosting but dismal support and terrible quality control
July 21, 2021
A2 Hosting - cheap web hosting but dismal support and terrible quality control
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with A2 Hosting
They are the primary hosting provider for multiple domains, static ip addresses, and web hosting
- the hosting hardware they provide is decent when you consider the price
- technical support
- quality control
- escalating issues to management when needed
- customer service communication
- training their tech support team
- web hosting
- they are adequate for a startup looking for cheap site hosting but unreliable for anything beyond
Do you think A2 Hosting delivers good value for the price?
Yes
Are you happy with A2 Hosting's feature set?
No
Did A2 Hosting live up to sales and marketing promises?
No
Did implementation of A2 Hosting go as expected?
No
Would you buy A2 Hosting again?
No
A2 Hosting Support
Pros | Cons |
---|---|
None | Slow Resolution Poor followup Less knowledgeable Problems left unsolved Not kept informed Escalation required Difficult to get immediate help Need to explain problems multiple times Support doesn't seem to care Slow Initial Response |
No, even their most basic support is dismal, I am not talking unreasonable questions but repeated service outages that go unhandled
Yes - Not only wasn't resolved, but they would also start denying it happens, then pretending to need more info, then trying to get you to accept they will not fix it, and finally tell you they have nothing to add