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Abila - One Stop Shop
Updated August 11, 2020

Abila - One Stop Shop

Chanette Oeser | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with MIP Fund Accounting (formerly Abila MIP)

Our agency uses MIP Fund Accounting for our Financial, Accounting, Payroll, and Human Resource operations. Our entire organization uses EWS for time and attendance, our HR Department uses the HR Manager and Payroll modules, and our Accounting Department uses all remaining aspects of Fund Accounting with the exception of Forms Designer and DrillPoint.
  • The modules work well together making all necessary information available in one place.
  • The Payroll module interacts with our Accounting module making financial information much quicker to analyze.
  • The financial reports are easy to create and use.
  • The reporting available in the HR Module is substandard compared to the Accounting modules.
  • All fields are not available for all reports, causing the need to export information to combine certain fields.
  • The formatting of reports is cumbersome and not user friendly.
  • When moving from a third party processor to using the Payroll module a great amount of money was saved.
  • Having an excellent grasp of MIP makes management financial decision more efficient and accurate.
  • Using the time and attendance has saved one full time administrative staff position.
We do not have a current need for multiple funds tracking at the current time. It may have been used previously, but since our government funding has changed it is no longer necessary for us. We have gone from primarily Grant funding to Fee for Service funding making the need for multiple funds obsolete.
Net@Work - 

I am disappointed with this partner, since I have been waiting for a quote for a necessary project for quite some time. I have worked more successfully with other Partners in the past, and although they have changed locations I am seriously considering reaching out and changing back to our previous vendor.


The choice of software was made prior to the current executive staff. We are not considering any changes at this time. Our current software choice meets our needs adequately, and we are satisfied with the services provided by MIP. The cost of making change far outweighs any benefit from changing providers.
Having worked in the same industry for over 25 years it is difficult to speak to industries where MIP is less appropriate. It works well in the Non-Profit industry. The chat support is exceptional and very helpful in times of trouble.

MIP Fund Accounting Feature Ratings

Support from Community Brands

Members if the MIP Team can on-site to facilitate implementation of two different modules. Client services is quick to respond to problems and questions regarding new installations.
When installing our Fundraising Module we used all of the available video training. Very helpful.
We have always been provided with exceptional support for any concerns or issues.
We maintain our MIP Fund Accounting on-premise.

Using MIP Fund Accounting (formerly Abila MIP)

We use an external Computer Professional who is able to take care of most of our needs remotely. He does updates and troubleshooting through TeamViewer. Our Accounting and Human Resource staff are tech savvy and able to navigate the software to get any necessary Agency reporting completed accurately and efficiently. We are able to get all of our Government requirements through MIP Fund Accounting.
  • Time and Attendance
  • Financial Reporting
  • Payroll Calculations and Tax Reporting
  • We are able to combine reports and export to Excel for graphic representations for our Board of Directors
  • None come to mind.
We have had many recent changes in our organization at the State level with our funding opportunities and partner agencies. We are a small agency with a very thin Administrative staff, any major change in software and reporting is placed in a low priority, and will take a significant problem to ever be considered. "If it's not broke, don't fix it."
7 - 

Human Resources

Accounting

Payroll

Finance

Office Staff

Marketing and Development Staff

Evaluating MIP Fund Accounting and Competitors

  • Product Usability
The organization began using the product when it still using a DOS environment, we have migrated through many, many, upgrades and changes. The product continues to meet the needs of Financial reporting, Human Resource reporting, Payroll reporting, Fundraising and Donor report for the agency. We have no thoughts of considering any changes at this time.
I would likely test several other available products and compare usability and reporting capabilities to my experience with MIP Products. I would be interested only in a full service product which would include Accounts Receivable, Accounts Payable, Bank Reconciliation, Financial Reporting, Electronic Transfer, Direct Deposit, all Payroll functions, Time and Attendance, Human Resources, and Fundraising and Donor reporting.

MIP Fund Accounting Support

I have always been able to get my support issues resolved with a minimum amount of effort.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Support cares about my success
Escalation required
No - No needed at this time.

Using MIP Fund Accounting

I have been using MIP Fund Accounting for over 20 years. Any information I need I can get, sometimes it takes two steps. I would recommend the product to any Non-Profit for comprehensive reports.
  • Budgeting module is a dream.
  • Payroll processing, with HR Manager saves us tons of time and money.
  • Financial report is comprehensive, easy, and quick
  • All payroll reports do not feature all fields
  • HR Manager reporting is very cumbersome
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Convenient
Feel confident using
Familiar
None