Abila MIP just works
Updated August 11, 2020

Abila MIP just works

Arthur Knowles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with MIP Fund Accounting (formerly Abila MIP)

MIP is used by the finance, procurement, and payroll departments. It is used to track all company expenditures and grant - both public and private - reconciliation.
  • MIP provides detailed customization to fit your organization rather than force you to use an out of the box configuration that may not suit your needs.
  • MIP is easy to set up and uses industry standard SQL Server back-end so backups and restores are easy.
  • MIP has good reporting options with simple customizations.
  • MIP support is always available.
  • More customized reporting so data exports to products like GrantVantage could be accomplished by the end-user rather than Database administrator.
  • Official support for application virtualization like Microsoft App-V or VMware Thin-App so deployment is easier.
  • MSI packaging for installation and updates through group policy.
  • No local administrator access to install or configure application.
  • Integration with Active Directory.
  • We have passed all our audits and that is what matters most.
We have achieved this goal by using MIP to keep track of rack grant and the expenditures against it.
Well suited for Tribal government.

MIP Fund Accounting Feature Ratings

Support from Community Brands

1099s have so many changes and requirements, yet the MIP client services have always been there to assist in getting the 1009s produced in a timely fashion to avoid any federal/state penalties.
The online videos and knowledge base articles have continued to provide useful information in resolving issues.
Each year, creating 1099's are a difficult hurdle for our environment. It's complex and utilizes some of Microsoft's enterprise level products. Last year's (2017) 1099's were especially difficult, however, once technical support was called and our environment explained with the assistance of our internal IT department we were able to resolve the issue. The 1099's were printed without any data loss or requirement to start over.
On-premise is the method used on site. Having it locally installed means it is always available. Plus neing local, we can integrate the database with our own internal applications.

MIP Fund Accounting Support

Each time we have called, our issue becomes the technician's top priority and resolution has usually been achieved within an hour.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - The support pack purchased provides us with a level of security knowing that the product updates/versions will be continuously provided through the year and that any issues we encounter are resolved as quickly as possible. To date, most issues have been resolved on the first attempt and within a very short span.