Great product for my needs.
July 23, 2022

Great product for my needs.

Karen Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Accruent EMS Software

I book conference rooms and event spaces as well as a lending pool for meetings, training, and events such as retirement parties, Alumni teas, nursing graduations, etc. I also coordinate set-ups and take-downs for these events. Once a week, I print reports and deliver them to the appropriate depts.
  • I can book conference rooms without fear of double booking.
  • The set ups and take downs are easily arranged with the reports I print out.
  • I can check any booking easily, add to it or cancel.
  • With large bookings with multiple dates, it is easy to book or cancel all or just parts of it.
  • There are three of us on the server for this program, and only one of us can set the terms. I was the first user of this program, but somehow one of the other users picked how we use the time feature. I prefer the 24-hour clock as I work in a hospital, but the person who set it up wants the 12-hour clock.
  • Before the last change you could do a booking and add the setup at the same time but now you do the booking and then add details, not bad but easier the other way.
  • Booking
  • Set ups.
  • Reports
  • Very little mistakes can occur.
  • No overlapping or double bookings.
  • It keeps the department relevant and positive.
We have not used other products and feel there is no need to as EMS takes care of all our needs. We are able to do all that we need to do.

Do you think Accruent EMS delivers good value for the price?

Yes

Are you happy with Accruent EMS's feature set?

Yes

Did Accruent EMS live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Accruent EMS go as expected?

Yes

Would you buy Accruent EMS again?

Yes

For my use on booking conference rooms, event spaces, equipment as well as setups it works great, and adding generating reports make my job effortless. I really can't give less appropriate usage as I haven't run into any in the 22 years with this program. I really think it makes my job much more streamlined and fewer mistakes occur.