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Professional and efficient solution.
October 26, 2022

Professional and efficient solution.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Drupal Cloud

Modules Used

  • Cloud Platform

Overall Satisfaction with Acquia Digital Experience Platform

We use the Acquia Cloud platform to build website factories. Using Acquia Cloud ensures that the platform is fully optimized for Drupal. We also use Acquia Search to build features based on Solr. The available environments (non-prod and prod) allow us to have improved development workflow, and the drag-and-drop UI facilitates deployments and actions on the platform.
  • Robust and scalable infrastructure.
  • Acquia Cloud UI.
  • Support
  • I don't know.
  • We can launch new websites without additional costs.
There was a really small setup time compared to when we had to install a full stack architecture on "classic" hosting services (like 90% less time).
The platform is scalable (I can't wait for Acquia Cloud Next!) Starting a new website is really quick with our website's factory.
We had some limitations with another provider: for example, multisite was not possible. We did not encounter any particular constraints with Acquia Cloud.

Do you think Acquia Digital Experience Platform delivers good value for the price?

Yes

Are you happy with Acquia Digital Experience Platform's feature set?

Yes

Did Acquia Digital Experience Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acquia Digital Experience Platform go as expected?

Yes

Would you buy Acquia Digital Experience Platform again?

Yes

Appropriate for: Large Drupal websites Websites factories Less appropriate maybe for small websites, considering the cost.

Acquia Digital Experience Platform Feature Ratings

Digital Experience Platform ()
Not Rated
Not Rated
WYSIWYG editor
Not Rated
Code quality / cleanliness
Not Rated
Admin section
Not Rated
Page templates
Not Rated
Library of website themes
Not Rated
Mobile optimization / responsive design
Not Rated
Publishing workflow
Not Rated
Form generator
Not Rated
Not Rated
Content taxonomy
Not Rated
SEO support
Not Rated
Bulk management
Not Rated
Availability / breadth of extensions
Not Rated
Community / comment management
Not Rated
Customer experience management ()
Not Rated
Results and Analysis ()
Not Rated
5.0
API
6
Internationalization / multi-language
4
8.0
Role-based user permissions
8

Acquia Digital Experience Platform Support

Response times are good Response are often pertinent
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I don't what is the premium support.
I don't know

Using Acquia Digital Experience Platform

The interface is really clear and simple to use, we like that.
ProsCons
Relatively simple
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Deploy code / backup
  • Follow stack metrics
  • Drag and drop interface
  • The new ticket system is less easy to use than the old one