Overall Satisfaction with Acronis Cyber Backup
We use it across the entire org as our go-to backup/disaster recovery plan.
- Bare metal backup for physical and virtual servers.
- File folder backup.
- Cloud + local backup.
- I would like to see an option to test the boot-ability of a VM in an automated process.
- Server recovery time has lessened.
- Confidence in backups has risen.
Acronis' ease of use surpassed Veeam and provided more functionality.
Acronis Cyber Backup Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Yes - Yes
I have worked with their support who I met personally at a conference, they went above and beyond to resolve my issue.