I just wish this worked as described!

Sometimes the cloud version needs to have the browser window refresh continuously, it also sometimes logs me out which is frustrating.

There has been an ongoing problem with Google synchronisation which no one seems to be bothered about fixing, even though it clearly states on the website that the software synchronises with Google. When the customer-facing support team are on the phone, they are brilliant, it's the back-end development support which is severely lacking.

Whilst the software is incredible, Google synchronisation is absolutely vital to my business. When I upgraded to the cloud system I was promised that Google synchronisation would work. It is even advertised on the website that Google synchronisation works. Google Calendar synchronisation is critical to the way my new enquiries come into the business, new enquiries book discovery calls with me on Google. For the last 4 months I have been unable to allow any new enquiry to book online as the calendar synchronisation is not working. I spent countless hours on the phone to the software support team, I'm completely at my wit's end. This problem has been going on for four months and they just don't seem interested in fixing it! I'm left feeling bitterly disappointed as I have purchased a product (it's cost me £1000 for three licenses) that just doesn't work the way it was promised or advertised.