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Act-On, I can't recommend it enough!
November 28, 2015

Act-On, I can't recommend it enough!

Jodie Burch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Act-On

We use Act-on everyday and couldn't be happier with it. It really has changed how we do marketing. Scott Wallace our CSM is a great help and always goes that one step further.
  • Email Marketing - easy to use
  • Social Sharing - can link everything
  • Reporting - so easy
  • Contacts - finding them isn't that easy
  • Saved Time
  • Reporting is a lot easier
Act-on is much easier to use than the other systems.
N/A

Act-On Feature Ratings

7.8
WYSIWYG email editor
9
Dynamic content
9
Ability to test dynamic content
8
Landing pages
8
A/B testing
8
Mobile optimization
8
Email deliverability reporting
8
List management
3
Triggered drip sequences
9
9.0
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
9
9.0
Event/webinar marketing
9
9.0
Social sharing and campaigns
9
Social profile integration
9
9.0
Dashboards
9
Standard reports
9
Custom reports
9
9.0
API
9
Role-based workflow & approvals
9
Customizability
9
Integration with Salesforce.com
9
Integration with Microsoft Dynamics CRM
9
Integration with SugarCRM
9

Using Act-On

4 - Marketing

Act-On Support

Quick Responses from Scott Wallace our CSM
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
I needed to pull my whole list for cleansing and Scott added in the lead score column for me in 20 mins!