Overall Satisfaction with Act-On
We signed on with Act-On in early 2016 and are very pleased with our experience so far and we've only just begun! The Act-On team helps walk you through the process and keeps you on track with your implementation goals. Plus their support team is quick to respond with your questions and troubleshooting needs. So much helpful information is at your fingertips with their webinars, on-demand courses and white pages.
- Assigned Customer Success Manager is available to you to help reach implementation goals, get set up correctly and give expert advice.
- On-demand online courses, webinars and white pages at your fingertips - so much helpful information when you need it!
- The email composer is easy to use and looks professional. Plus they don't advertise themselves on our emails.
- Open and click rates are higher than our previous email service provider.
- Our first email sent, which was a discount on a product in honor of Earth Day, helped us reach our sales goal for the month.
Sophisticated email design program
Act-On does not advertise themselves on your email
Added features of website tracking, SEO audits, lead management, additional account instances so you can share email templates.
Act-On Feature Ratings
Using Act-On
4 - Marketing
3 -
2 Marketing Coordinators
1 Graphic Designer
- Email campaigns
- Website prospecting
- Interface with Tour de Force CRM
- Search terms as shown on website visitor report for our new websites
- A/B testing to find out best day and time to send our emails
- Webinars and white pages to stay informed
- Hosting our own webinars
- Forms
- SEO audits of our new websites
Evaluating Act-On and Competitors
Yes -
Wanted to be able to have all brands within one account
Did not want our email service advertised at the bottom of our emails
- Product Features
- Product Usability
- Product Reputation
- Analyst Reports
Product features and email design were impressive.
We are happy with how the process went.