Good tool for someone ready to take the next step with email marketing
May 13, 2019

Good tool for someone ready to take the next step with email marketing

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Act-On Software

Act-On has been used by our marketing team to help us manage our email marketing, automation, and lead scoring efforts to improve the efficiency of our marketing campaigns. The software allows us to set up campaigns to segment our prospective customers, current customers, and closed-lost deals to help us build, retain, and try to reengage our database.
  • Easy to use. The UX is simple and you can easily navigate the program.
  • Marketing automation.
  • Customer service/help has been amazing with all of our questions.
  • Our server went out several times when we were in the renewal period.
  • Lead scoring constantly broke.
  • It's not as robust as other competitors.
  • When lead scoring was working, it was great for measuring our MQLs and getting those to our SDRs.
  • Helps nurture leads throughout the sales process.
I think that if you're just starting out in email marketing, you'll probably navigate to a tool like Mailchimp. When you've gotten a good base of what the industry is and you want to do a little bit more, then you'll upgrade to HubSpot and then to Act-On. I feel like Act-on is a top tier software that rivals Marketo in some features, yet falls severely short in other areas.
I like Act-On and I think it's a good program for someone that is starting out in email marketing or has some experience with it. I feel like this is the intermediate solution for email marketing. It's great for setting up simple email marketing/automation campaigns with basic reporting needs. If you want super customizable or really advanced list features, you'll want to look at a different tool.

Act-On Feature Ratings

WYSIWYG email editor
8
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
8
A/B testing
7
Mobile optimization
8
Email deliverability reporting
2
List management
7
Triggered drip sequences
6
Lead nurturing automation
9
Lead scoring and grading
6
Data quality management
3
Automated sales alerts and tasks
6
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
7
Standard reports
7
Custom reports
5
API
7
Role-based workflow & approvals
7
Customizability
7
Integration with Salesforce.com
8
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated