ActivTrak Review
August 26, 2020

ActivTrak Review

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

ActivTrak is used to track productive and unproductive time. More employees are working from home and we need to determine how effective working from home is. We also need to know how productive people are at the office and whether they on websites during work hours that they should reserve for after work.
  • Dashboard for quick analysis
  • Categorize activities
  • Identify individual users
  • Covers the device even if the user has more than one log-in
  • The entire program is difficult to navigate and set up.
  • After renewal service does not seem to be a priority.
  • One device should be on one licence as some employees set up more than one account on the same device. Licenses should be per employee.
  • Make the software easier to use. Look at the competitors. It feels like ActivTrak is like DOS and other competitors like Windows--easier to learn.
  • Helps determine who performs well and who does not
  • Helps with performance management
  • Helps with security issues
  • Blocks sites that are not business-related sites
  • Observing websites people are visiting
  • Screen shots
  • Time and date stamp
  • Individual users and devices
Background information the user is not aware of but which we cover in our employee computer use policy. It's also helped with performance reviews, security breaches, inappropriate use of company equipment and time.
Helps determine who is productive and who is not.
Before I renewed, I viewed competitors and had demos. I chose ActivTrak for two reasons: one, my data history, and two, because of price. I felt I would learn how to use the software better, but I have limited time and just do not use it to its capability. I wish I had chosen an easier platform.
For me, it is not a question of where ActivTrak is well-suited or less appropriate. The program is well-intended and better than not having it at all. However, I do find it difficult to set up and use.

ActivTrak Feature Ratings

Automated data collection
9
Data analysis
9
Benchmarking
8
Pre-built content
4
Data management
4
Self-service insights
2