ActivTrak is a needed tool to monitor employee performance
November 23, 2020

ActivTrak is a needed tool to monitor employee performance

Robin Schroyer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

ActivTrak is used across the whole company. Tool monitors employee activity and performance.
  • Monitors Employees Productivity.
  • Compares employees and departments for productivity.
  • Can see screenshots - used to assist when employees are struggling with assignments
  • Have found times where the data is inaccurate, random, and then corrects itself, but later.
  • Productivity Ratio includes unproductive numbers and shouldn't, should display separately - it used to.
  • Would like videos on just certain parts of ActivTrak, i.e. all reports. Most videos seem to be an overall demo, once you become an experienced user, need more training.
  • It gave us proof on non-performing employees so we felt more comfortable in addressing.
  • It gave substantiation on employees who were high performers.
  • We could reduce # of employees in certain areas where it was obvious they were not needed.
Employees aware, so they are more productive. We have addressed or eliminated poor performers. It also validated those employees that are high performers.

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

We had some questions and issues in the implementation, and everything was addressed promptly.
It's easy to use, self explanatory, and there are some videos to help.
We purchased this prior to the pandemic, but it was a great tool to prove to other executives that employees were productive working at home. In the cases that were not, managers addressed the issues.

ActivTrak Feature Ratings

Automated data collection
9
Data analysis
9
Benchmarking
10
Pre-built content
10
Data management
9
Self-service insights
9