ActivTrak - it has your back!
November 24, 2020

ActivTrak - it has your back!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

We use it as a general tool to monitor security concerns across our remote workforce. It also can be used as a training needs analysis tool as we can see behaviors across the workforce.

We have some employees who request us to block certain websites to help with their productivity, and this tool is able to do that.
  • Quick and easy snapshot of the overall level of activity across the business.
  • Ability for deep dive when needed.
  • The way we use the tool triggered some duplicate accounts to be created, ActivTrak helped us resolve the issue and provided a solution for our case.
  • Greater understanding and knowledge of how our remote works handle their day.
  • We are concerned about mental health, this tool allows us to potentially catch problems early on and have training or coffee catch-ups and check-ins!
We use the tool to monitor the productivity levels in generic terms. The ability to identify trends and issues and take corrective actions is great.

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

Team is super friendly and in my 5 years of using the tool, they always answer the phone or message back instantly!
The interface could be slightly better, however on the whole it's easy to use and in a logical format.
We are a 100% remote workforce. It is great for us to have a snap shot of our entire workforce.

ActivTrak Feature Ratings

Automated data collection
9
Data analysis
9
Benchmarking
Not Rated
Pre-built content
Not Rated
Data management
8
Self-service insights
9