Great Implementation Support
November 26, 2020

Great Implementation Support

Steven Nemchek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

ActivTrak is being used across the organization for different departments due to Pandemic to assist managers with remote workforce staffing.
  • Implementation
  • Success Account Managers
  • Metrics
  • When making external web changes notify your client base.
  • Email Support should integrate with web portal support
We performed a trial period and a competitive analysis against two other vendors in this same space. ActivTrak far surpassed their competition.

Do you think ActivTrak delivers good value for the price?

No

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

Amazing implementation specialist. The company cares and could deliver.
The product itself is not entirely simple, but with the support staff it is great
Staffing.
Managerial Assistance.
Security.

ActivTrak Feature Ratings

Automated data collection
9
Data analysis
9
Benchmarking
9
Pre-built content
8
Data management
9
Self-service insights
9