Item: ActivTrak
Rating: 10
Author: Verified User

Overall Satisfaction with ActivTrak

Use Cases and Deployment Scope

I employ three fully remote workers with guaranteed hours and full benefits. I use ActivTrak to track the amount of work done and the scope of the work in order to better delegate responsibilities and monitor hours worked.

Pros and Cons

Pros

Tracks hours and productivity
Detects the use of mouse jigglers
Shows start and end times for employees
Shows websites visited

Cons

We had to really dig to figure out how to find the alarms for the potential mouse jiggler. Had I not really researched, I wouldn't have known that one of my employees was using it. The alerts should be more visable
The software is expensive, and I didn't like that I had to pay even more money to get screenshots of my employee who was using a mouse jiggler. While I really appreciate that I had the option, and it gave me the proof I needed, I think it should be included in the upfront cost.

Return on Investment

Positive in that I was able to prove through screenshots that one of my remote workers was using a keyboard auto clicker and engaging in time theft. I was able to terminate the employee for misconduct and avoid a potential unemployment claim.