Easy and Intuitive Scheduling Solution for Small Businesses
February 29, 2020

Easy and Intuitive Scheduling Solution for Small Businesses

Ashlie Pappas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Acuity Scheduling

We personally use Acuity Scheduling, but I also find myself regularly recommending it to other health and wellness professionals. It is an easy to use scheduling platform that integrates well with other software (namely Google Calendar, Google Analytics, Zoom, Infusionsoft, and Mailchimp in my case). My schedule is already hectic enough without trying to fit in appointments. With Acuity, I can set the business hours, set a buffer before and after each appointment, and let it work out the scheduling with my Google Calendar. It does what it's meant to do (scheduling) well, and it has an appealing price point.
  • Integrations
  • Automated Reminder Emails
  • Automated Virtual Meeting Room Setup
  • Scheduling
  • Ability to create multiple scheduling options
  • I always like more integrations - but honestly, I can't think of a single one off the top of my head that I'd need that they don't have
  • It could be more user-friendly
  • Customization options - layout customization - branding
  • Easier to allow multiple users to manage their schedule in regards to linking to each user's Google calendar
  • Hours saved - priceless
  • Frustration avoided
  • Better show rate due to automated reminders
  • Did I mention hours saved?
I previously used Appointmentcore (an Infusionsoft product). While it did most of what Acuity Scheduling does, I found that it was overpriced and that outside of Infusionsoft, the integrations were not as robust as Acuity Scheduling. I feel like Acuity Scheduling outperforms Appointmentcore in every area except the ability to brand and customize the scheduling page (using HTML if necessary) and, of course, the native integration with Infusionsoft.
I've never really needed to reach out to Acuity Scheduling's support team. Any questions I've had have been able to be answered using a simple Google search or looking on their website.

Do you think Acuity Scheduling, a Squarespace company delivers good value for the price?

Yes

Are you happy with Acuity Scheduling, a Squarespace company's feature set?

Yes

Did Acuity Scheduling, a Squarespace company live up to sales and marketing promises?

Yes

Did implementation of Acuity Scheduling, a Squarespace company go as expected?

Yes

Would you buy Acuity Scheduling, a Squarespace company again?

Yes

  • Acuity Scheduling is well suited for any small business with an online presence that is looking for a scheduling solution.
  • Acuity Scheduling wouldn't be a good choice for a business that isn't online. In essence, I also don't think it would be a good solution for a larger business with dozens or hundreds of users needing to manage their scheduling.