Does the trick... but with some interface frustration
October 12, 2021
Does the trick... but with some interface frustration
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Acuity Scheduling, a Squarespace company
Acuity is used by the sales department for initial consultations & post-sales servicing. It allows us to make initial connections with potential clients at a time that suits them & reduces time spent attempting to call people that are unavailable. On the post-sales side of things, it saves us endless amounts of time in providing regular reviews with clients. Clients can trust that we will offer regular opportunities for reviews as promised & feel valued.
- Easy for customers to use
- Integrates well with other software
- Syncs well with Google Calendar
- Confusing interface - difficult to navigate
- Changes to appointments can only be made in the back end - not inside synced calendar
- Becomes complicated when managing multiple calendars
- Multiple calendars
- Multiple appointment types
- Easy use for customer to book
- Saved endless time (and money) from manually scheduling post-sales appointments, which gets even more important with each new customer
- Saved endless time on contacting prospects
- Instills confidence/trust in clients
Do you think Acuity Scheduling, a Squarespace company delivers good value for the price?
Yes
Are you happy with Acuity Scheduling, a Squarespace company's feature set?
Yes
Did Acuity Scheduling, a Squarespace company live up to sales and marketing promises?
Yes
Did implementation of Acuity Scheduling, a Squarespace company go as expected?
Yes
Would you buy Acuity Scheduling, a Squarespace company again?
Yes