1. Home
  2. Enterprise Resource Planning (ERP) Systems
  3. Acumatica Reviews
  4. User Review of Acumatica
Flexibility
January 31, 2023

Flexibility

Scott Rutkowski, CLP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Modules Used

  • FInancial Management Suite
  • DIstribution Management Suite
  • Customer Management Suite
  • manufacturing
  • fixed assets

Overall Satisfaction with Acumatica

Multiple companies across the country as well as in Canada being able to go from several antiquated system to 1 singular ERP, that suffices the needs of all those entities, as well as being able to so with leaner processes, and a leaner staff
  • Generic Inquires
  • Search Functionality
  • Side Panels
  • Mass actions
  • report designer
  • recognizing field name changes for import scenarios and business events upon upgrades
  • offline functionality
  • streamline processes
  • less employees needed
  • information being readily available
7-12 months
Acumatica University
Still a work in progress and the business continues to change but that is Acumatica's greatest power, it's ability to grow as we do.
Easily to control and manuever

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

No

Would you buy Acumatica again?

Yes

Avalara, Zoom, Navisite Productivity and Collaboration (Microsoft Office 365 and MDM)
based suited to handle multiple companies to pull the data holistically from one place and create standardized processes

Acumatica Feature Ratings

10.0
Accounts payable
10
Accounts receivable
10
Journals and Reconciliations
10
10.0
Cash and Asset Management
10
7.0
Inventory tracking
7
8.5
Pricing
10
Order entry
10
Credit card processing
7
Cost of goods sold
7
Payroll Management ()
Not Rated
Reporting & Analytics ()
Not Rated
Customization ()
Not Rated
Security ()
Not Rated
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
8.0
Requisitions-to-Purchase Orders Integrated
8
Risk Management ()
Not Rated
Logistics ()
Not Rated
Manufacturing ()
Not Rated
Supply Chain ()
Not Rated
Product Lifecycle Management ()
Not Rated

Acumatica Implementation

I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.
  • Implemented in-house
Yes - It was done by each company because each company is very different and came from, like I said, preexisting solutions already as these businesses were acquired across many years. So they were broken up that way. It was a slow process kind of trying to understand the nuances of each business. Again, that led us to turn into a VAR that understood the business to be able to implement. So we kind of went company by company and each time you do it, it becomes easier and easier starting with the financials and the GL and all of the financial backgrounds that's necessary. And then kind of doing customers, vendors, part numbers and then moving on to kind of the processes they're after.
Change management was a big part of the implementation and was well-handled - I'd say the biggest one is getting more people involved early on in the decision making process so that they feel like they are the authors of this project and not being more told that this is what you're going to do, but having them relay what their current processes are, what their pain points are, what they'd like to see being part of those decisions so they can feel good about the solution, they can support the solution once it's actually selective.
  • We had issues, I'd say with our VAR in the very beginning. Again, understanding the business is sometimes different than understanding the software. There's two aspects to any implementation. One, they understood what Acumatica could do very well, but understanding kind of how every company is different, how everybody's processes are a little bit different and kind of we heard a lot about on day one, which is having the system fit the company, not having the company fit the system is exactly the way that we felt as well. Having the acumen of understanding, I understand Acumatica may work this way, but we found that it's very customizable to work the way that we needed to work. And kind of having a partner that was there to learn about your company, learn about your business, and be a true value added reseller and a partner for your business was critically important.