Overall Satisfaction with Acumatica
We are moving to Acumatica for our sales, financials, and warehouse/inventory needs.
- Links associated items like sales and purchase orders
- Makes seeing inventory easy
- Lots of customizations needed to get it working for day one
- Still pre-implementation
1-3 months
Acumatica University
We are better able to track our inventory and have cleaner booking processes.
We use it for sales, financials, inventory, and order fulfillment.
- eBizCharge and Avalara
These were supporting items that were needed to shore up non-native functionality.
Do you think Acumatica delivers good value for the price?
Not sure
Are you happy with Acumatica's feature set?
Yes
Did Acumatica live up to sales and marketing promises?
Yes
Did implementation of Acumatica go as expected?
No
Would you buy Acumatica again?
Yes
Acumatica Feature Ratings
Using Acumatica
30 - sales, accounting, operations
1 - able to manage a broad scope of issues
- quotes
- invoices
- inventory management
- none yet
- Cases/Service calls
Evaluating Acumatica and Competitors
Yes - infoplus
chargeover
a bunch of in-house developed bots
chargeover
a bunch of in-house developed bots
- Product Features
- Product Usability
- Product Reputation
get more details on the customizations that we need to make it actually work
Acumatica Implementation
- Third-party professional services
Blytheco
Change management was a major issue with the implementation - need much better process scoping/mapping early on. we ended up wasting time on a bunch of setups for modules we can't really use with our business cases.
- customer portal
- quoting
- sales process mapping
- tons of customizations needed
Acumatica Support
Pros | Cons |
---|---|
None | None |
Using Acumatica
Pros | Cons |
---|---|
Like to use Well integrated Convenient | Difficult to use Requires technical support Slow to learn Lots to learn |
- inventory tracking
- workflow planning
- file mgmt for signature capture
Yes - not great