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New-ish User
Updated January 29, 2024

New-ish User

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • DIstribution Management Suite

Overall Satisfaction with Acumatica

I use ACM for Sales and Marketing. I have found that with the addition of Acumatica, that it has streamlined processes, particularly in the reference to inventory availability as needed for sales. We are still implementing warehouse management systems, and that will further streamline the company and create additional efficiencies.
  • Visibility into account history is very clear and easy to reference
  • Inventory reports are accurate and easy to use
  • I'd like to learn more how to use ACM for marketing. I know there are functions that I don't know how to use, so training on that segment would be beneficial.
  • I would like to see more user information on new releases. I feel that the releases contain information that would be beneficial, but we don't always know it exists.
  • I can't wait until the Acumatica/Amazon connector is complete and launched.
  • ACM has provided streamlined processes that have helped us reduce staff and plan to scale for the new year.
12+ months
Acumatica University
Since we import inventory from international partners, it has assisted with visibility into what is needed to be purchased as well as provide clear timelines for availability to our sales team. We have also been able to determine slow selling items to promote with special marketing campaigns. Visibility that the sales team did not have clear access to in the past.
I was not part of that selection process.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

No

Would you buy Acumatica again?

Yes

Navisite Productivity and Collaboration (Microsoft Office 365 and MDM)
I don't have visibility into purchasing, accounting, or WMS to speak on that, but I do feel that the sales and marketing segments that I utilize offer functions that far exceed our previous system. It has been nice getting ACM up and running and having the historical data to plan for the year ahead.

Acumatica Feature Ratings

Not Rated
Accounts payable
Not Rated
Accounts receivable
Not Rated
Journals and Reconciliations
Not Rated
Not Rated
Cash and Asset Management
Not Rated
8.0
Inventory tracking
8
8.0
Pricing
8
Order entry
8
Credit card processing
Not Rated
Cost of goods sold
Not Rated
Payroll Management ()
Not Rated
Reporting & Analytics ()
Not Rated
Customization ()
Not Rated
Security ()
Not Rated
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
Project Execution Management ()
Not Rated
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Risk Management ()
Not Rated
Logistics ()
Not Rated
Manufacturing ()
Not Rated
Supply Chain ()
Not Rated
Product Lifecycle Management ()
Not Rated

Using Acumatica

15 - Accounting, Sales, Purchasing, Processing, and Warehouse
1 - Tech Savvy, Willing to dig for answers.
  • Order Processing
  • Accounts Receivable
  • Inventory Management
  • Not sure.
  • WMS
  • Allocations
  • CRM
It has taken us 3 years and a huge expense for the company to get this going. We would not be starting over at this time.