Simplicity at its best!
Updated February 07, 2022

Simplicity at its best!

Pablo Magliola | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Adaptive Defense 360 / WatchGuard EPDR

We use [ Adaptive Defense 360 /] WatchGuard EPDR in the organization and resell it through our MSP program.

Pros

  • Lightweight client.
  • Client is the same for EPP and EPDR, only acts differently based on licensing.
  • Detection, response and alerting.

Cons

  • Policy lacks assignation based OS type.
  • Management panel is not the friendliest to start.
  • Reduced endpoint support time.
  • False positives close to 0.
Compared to Webroot, where we came from before moving to WatchGuard EPDR, I can ensure we have reduced our maintenance time by 75%. False positives used to be a thing that consumed a lot of level 1 engineers' time and has nearly disappeared now. I can't really speak for other competitors' products as we haven't tested them thoroughly.

Do you think Watchguard Endpoint Security delivers good value for the price?

Yes

Are you happy with Watchguard Endpoint Security's feature set?

Yes

Did Watchguard Endpoint Security live up to sales and marketing promises?

Yes

Did implementation of Watchguard Endpoint Security go as expected?

Yes

Would you buy Watchguard Endpoint Security again?

Yes

It's a very scalable and easy to implement product once the main policies have been deployed. It's great for multi-tenanted scenarios as all WatchGuard products are. I'm only giving it an 8 instead of 10 as we found the learning curve to be quite steep; however, as I said once it was implemented it has made our lives [way] easier.
The reality is I don't find it much different from other products such as Webroot which is also centrally managed. It does have the benefit of simple visibility throughout all the security products when those are implemented, such as Firewall and MFA.
I cannot say WatchGuard EPDR wouldn't be appropriate for any scenario. It's a great product that does an amazing job. WatchGuard support is simply the best of its class; I can't think of many vendors we work with [with] a support line where you'll talk to a real person in little to no time.

Watchguard Endpoint Security Feature Ratings

Endpoint Security
9.5
Anti-Exploit Technology
10
Endpoint Detection and Response (EDR)
10
Centralized Management
8
Malware Detection
10

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