Great endpoint protection product
December 25, 2021

Great endpoint protection product

Brent Rickels | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adaptive Defense 360 / WatchGuard EPDR

We have Adaptive Defense 360 installed on all computers and servers and we use it in "locked" mode where only approved software can be run or installed. All of our users operate in standard user mode in Windows, so the combination of the two options prevents the use of unauthorized software. To date, we have not had any problems either installing the software that we want to run or having unauthorized software gets installed. WatchGuard software analysts approve and add common programs so that Adaptive Defense 360 users do not need to go through the steps to authorize these programs. Industry-specific software will often be blocked from installing, and AD360 administrators have the choice of approving this software on their own or waiting until WatchGuard has studied and approved the software. We generally wait for the WatchGuard approval since there have been ransomware attacks where bad actors have been able to compromise industry-specific software. We also use the AD360 patching module and are pleased with it as well. By using this module, we know that WatchGuard has approved the patches so they are safe for installation and will not interfere with the file and process blocking behavior of AD360. Many years ago we use a whitelisting product that required us to build our own database of approved software and approving patches prior to installation was an issue.
  • Blocks the installation and use of unauthorized software and processes
  • Provides an easy to use cloud based management console
  • Allows for different setting by computer group
  • It would be nice to be able to submit new software to WatchGuard for approval
  • The user interface is good overall, but some areas could be improved
  • Best endpoint security that we have used
  • Pricing is reasonable
  • Easy to manage
We have used AV software from Symantec, Sophos, and others, but none of them had the software blocking and endpoint protection of AAD360. We have looked at software from Carbon Black, Sentry, and Crowd Strike but felt that AD360 was a better fit for us based on the protection provided the cost, and the management console.

Do you think WatchGuard EPDR delivers good value for the price?


Are you happy with WatchGuard EPDR's feature set?


Did WatchGuard EPDR live up to sales and marketing promises?


Did implementation of WatchGuard EPDR go as expected?


Would you buy WatchGuard EPDR again?


It is easy to install and easy to use.
The cloud-based management console makes it convenient to access and we use the built-in two-factor authentication to protect access.
We use AD360 on all Windows computers and it is well suited for them. I consider it appropriate everywhere, but others may have some different scenarios.

WatchGuard EPDR Feature Ratings

Anti-Exploit Technology
Endpoint Detection and Response (EDR)
Centralized Management
Malware Detection