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Panda AD360 - Great for windows, not so much for Macs
April 19, 2022

Panda AD360 - Great for windows, not so much for Macs

anthony marrero | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Reseller

Overall Satisfaction with Adaptive Defense 360 / WatchGuard EPDR

AD360 is used in about half of the companies we manage. For Windows-managed clients, it works really well. The web blocker is a nice feature that mimics the WatchGuard firewall web blocker but is now not confined to only working while in the office or on VPN. However we have one client that is a hybrid of windows and mac, and for MAC computers, it's just not there yet. There are a lot of features left out that are only designed for windows, such as auto-deployment, which is great but unfortunately, macs do not get this feature. For us, it was a huge deal since we can push it out via jamf to all devices but something to consider if you don't have something similar. On top of that, there are 2 features that need to be turned off for the macs to work properly with outlook in our case. web blocker needs to be disabled and web antivirus as well. This was what I was told via the panda rep and it's a known issue. So while the windows side feels pretty complete and happy with that side, the MAC side feels left behind and for that reason, I cant fully recommend the product. But, if windows are all you deal with, it's solid!
  • Windows Computers
  • Webblocker (windows only)
  • auto discovery and installation
  • MAC Side feels incomplete
  • not as often but core programs do get blocked every now and then
  • improved security
  • macs are not as protected
  • Saved installation time with windows computers

Do you think Watchguard Endpoint Security delivers good value for the price?

Yes

Are you happy with Watchguard Endpoint Security's feature set?

Yes

Did Watchguard Endpoint Security live up to sales and marketing promises?

No

Did implementation of Watchguard Endpoint Security go as expected?

Yes

Would you buy Watchguard Endpoint Security again?

Yes

The console is where everything is managed, it's relatively simple to use and easy enough to figure out. There are areas I think could use improvements, such as when you have multiple clients to manage, and entering new customers, if you don't create the group first, you need to discard changes, create the group then go back to create the client, there should be an easier way to do that.
It Makes it easier to manage since the customers are all on one client page, and adding and removing licenses are simple too. I would not say it impacted our security posture or efficiency all that much since more work needs to go into configuring the macs to work correctly
I explained in detail in initial post, but the Windows side of AD360 feels solid and works quite well. The Mac side is incomplete, not as many features, and features that do work, need to be disabled for outlook to work properly So for windows only environments its great, if hybrid with macs or solely MACs, a different solution will probably be better

Watchguard Endpoint Security Feature Ratings

Endpoint Security
9.3
Anti-Exploit Technology
10
Endpoint Detection and Response (EDR)
10
Centralized Management
7
Malware Detection
10