WatchGuard lives up to its name!
June 05, 2022

WatchGuard lives up to its name!

Steven Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Adaptive Defense 360 / WatchGuard EPDR

Adaptive Defense 360 has been my go-to product since the initial release. When one of the original worms invaded a network I was managing, Panda was the first vendor to release a free tool to defeat it, which brought this company (which was virtually unknown in the U.S. at that time) to my attention. When the time came to renew our AV protection, I took a chance and switched to their product. I never regretted it. Through the years, their products continued to evolve, and when I first heard of AD360, the concept of a Zero Trust approach was new to me, but eminently sensible. I moved all of my clients to AD360 on their next cycle, and I do not sell another brand, even if asked to do so by my customers - my faith in the product is so strong that I have convinced all doubters, so far. Since Watchguard acquired Panda, I have added their lineup, which continues to broaden the shields for my customers. End users WILL make foolish choices, no matter the time spent educating them, but a proper array of protective products can minimize the dangers to the network, and the current offerings by Watchguard are (in my opinion) second to none. From network edge to end-users, forethought and protection are the key!
  • Centralized management makes monitoring simple.
  • Deployment is quick, easy, and automatable.
  • Zero Trust means exactly that - if a process is not KNOWN to be safe, it is blocked until evaluated.
  • IT managers can block or grant authority to override the automatic protection in case of the immediate need to allow a process known to be safe.
  • As with many products, licensing has room for improvement.
  • Per-endpoint modification could be simpler.
  • Per-User permissions can be tedious.
  • Years of usage have shown that every breach was due to user errors.
  • The evolution of the products has greatly reduced the ability of users to cause a breach.
  • Real-time reporting supplements the scheduled reports, allowing less time spent per client each day.

Do you think Watchguard Endpoint Security delivers good value for the price?

Yes

Are you happy with Watchguard Endpoint Security's feature set?

Yes

Did Watchguard Endpoint Security live up to sales and marketing promises?

Yes

Did implementation of Watchguard Endpoint Security go as expected?

Yes

Would you buy Watchguard Endpoint Security again?

Yes

The product is designed for professional management, not for end-user convenience - and I consider that to be a positive approach. However, there is always room for improvement, so I rated it 9 out of 10.
AD360 allows me to quickly evaluate the general status of all of my clients, with the ability to drill down into those clients (usually none) who need further attention. The individual client displays show the most relevant data (endpoints not updated, disabled components, etc.) in a manner that brings problems to the forefront. Most clients require little scrutiny on a day-to-day basis, but the real-time notifications give me immediate notice if a problem arises.
I deal with businesses using fewer than 50 endpoints, and they typically do not have anyone on site with expertise in security. They typically ask that I assume deployment, maintenance, and monitoring responsibilities. This could be seen as either a business opportunity or a liability. So long as you have the manpower to take on the duties, this is an excellent revenue stream. Larger businesses will find that their IT teams can spend less time on security, due to the centralized management and real-time reporting ability of the Watchguard family of products.

Watchguard Endpoint Security Feature Ratings

Anti-Exploit Technology
10
Endpoint Detection and Response (EDR)
10
Centralized Management
10
Malware Detection
10