Make the Jump and Get Acrobat
September 12, 2019

Make the Jump and Get Acrobat

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat DC

We use Adobe Acrobat DC across the entire organization as our primary tool for working with PDF documents. We create documents such as software specifications and we also use it to edit documents and read PDF documents. Everything we want to do with PDFs can be done within Acrobat DC and it is available to anyone in our organization through our IT portal.
  • Document signing with signatures and initials.
  • Editing documents to add text or split PDFs into multiple files.
  • Opening multiple PDF files at the same time.
  • Individual licenses are expensive.
  • It's definitely not a thin client or program as it's a big installation.
  • Finding the correct tool to use is not very intuitive.
  • It keeps everyone in the company productive rather than searching for other tools.
  • Everyone in the company uses the same software which is helpful
  • The ability to sign and edit documents reduces the use of paper to print, sign, then scan.
I have used Smallpdf.com for splitting documents or rotating PDF pages but it's kind of a pain to have to upload each file and it's always a risk uploading documents to a website if those documents are confidential. It is also much slower than Acrobat DC. Yes, some of the features are free, which is why I first used it, but if you are working with PDFs a lot then the time lost in productivity becomes more expensive than Acrobat.
I have never used Adobe support. Based upon the size of the company and the number of clients they have around the world I would imagine their support is pretty extensive, but Acrobat DC is simple enough to use that I didn't need to contact support. Enough people also use the software that there is a ton of documentation available online.

Do you think Adobe Acrobat delivers good value for the price?

Yes

Are you happy with Adobe Acrobat's feature set?

Yes

Did Adobe Acrobat live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Acrobat again?

Yes

If you have Acrobat DC as part of your organization or have multiple people who are purchasing random licenses for a mix of PDF software then it would make sense to consolidate on the industry-standard from Adobe. In the past, I have tried to use free programs or free online tools to perform specific functions but if the documents are confidential then it's a risk uploading them to an online tool. It's also great having all the tools you need in a single program.