Great Product
October 05, 2022

Great Product

Jamie Tibaquira | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Captivate

I develop courses in Captivate based on SME content.
  • Imputing graphics.
  • Interactivity.
  • User friendly.
  • Accessibility.
  • Simplifying advanced actions.
  • Upload to LMS easier.
  • Easy to use.
  • Training available.
  • ROI - positive.
  • Accessibility issues- negative.

Do you think Adobe Captivate delivers good value for the price?

Yes

Are you happy with Adobe Captivate's feature set?

No

Did Adobe Captivate live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Captivate go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Captivate again?

Yes

Accessibility is proving difficult, and that is my clients main focus. All other things are fine.

Evaluating Adobe Captivate and Competitors

Adobe Captivate Implementation

Configuring Adobe Captivate

It eventually does what it needs to do.
Keep trying and check the Adobe chats.

Adobe Captivate Support

contacted support
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Poor followup
Problems left unsolved
Escalation required
Need to explain problems multiple times
Slow Initial Response
I'm not at liberty to purchase.
Each time my boss contacts them, he gets a prompt response

Using Adobe Captivate

Need more accessibility features
ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Feel confident using
Unnecessarily complex
Requires technical support
Inconsistent
Cumbersome
Lots to learn
  • advanced features
  • accessibility issues

Integrating Adobe Captivate