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Engage and Collaborate from Anywhere and Everywhere
October 06, 2022

Engage and Collaborate from Anywhere and Everywhere

Heather Conley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Connect

When providing live and on-demand training sessions for our business partners, utilizing Adobe Connect has made all the difference in being able to create a virtually engaging learning environment that allows both facilitators and participants to exercise creativity during the learning and development process. Other platforms commonly used in our and other organizations work well for meetings, but Adobe Connect allows us as facilitators to create that in-person feel and have the same level of engagement and collaboration that so often seems to be absent from virtual spaces.
  • Love how you can create custom layouts ahead of time and seamlessly change from one to another during a session.
  • There are so many creative ways to use the whiteboard features.
  • Being able to keep participants in one layout while you go into other layouts and make changes, updates, etc. has been incredibly helpful.
  • The breakout rooms have endless use cases.
  • I wish Adobe provided the audio directly to the customer rather than requiring an outside telecom provider be selected if you want audio beyond VOIP.
  • It's nice to be able to upload PPT presentations into a share pod, but if the PPT is more than basic, I find several animations, fonts, etc. are not supported, completely changing the way the presentation comes across. This makes it impossible for me to utilize the feature most of the time and a screen share is the next best option.
  • Helped to provide more quality virtual training experiences for our business partners, resulting in higher satisfaction and greater loyalty.
More features and functionality if not always as aesthetically appealing.

Do you think Adobe Connect delivers good value for the price?

Yes

Are you happy with Adobe Connect's feature set?

Yes

Did Adobe Connect live up to sales and marketing promises?

Yes

Did implementation of Adobe Connect go as expected?

Yes

Would you buy Adobe Connect again?

Yes

If Adobe Connect is utilized internally at an organization, it would be an excellent way to get people comfortable and familiar with all of the tools built into the system. We utilize with external clients and have found a few challenges we have been able to overcome, but challenges none the less. We find accessing Adobe Connect through the application provides the best experience, but many outside clients will not allow the application to be downloaded immediately. So many of our participants attend through the browser version and can run into bandwidth issues.

Adobe Connect Feature Ratings

6.8
High quality audio
5
High quality video
9
Low bandwidth requirements
5
Mobile support
8
10.0
Desktop sharing
10
Whiteboards
10
6.8
Calendar integration
5
Meeting initiation
5
Integrates with social media
8
Record meetings / events
8
Slideshows
8
10.0
Live chat
10
Audience polling
10
Q&A
10
10.0
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Adobe Connect Support

We have to go through a third party provider at times which slows the process.

Using Adobe Connect

For our needs, it provides the most features for engagement, interaction and creativity, but there is always room for improvement and advancement.